At Hiyer, your privacy is our priority. We are committed to respecting and protecting your personal information and complying with all applicable laws and regulations. This policy outlines how we collect, use, and safeguard your data when you interact with our website, https://hiyer.io, or any related services.

This policy is effective as of 4th November 2024.

Last updated: 4th November 2024

1. Information We Collect

Our data collection falls into two categories: Voluntarily Provided Information and Automatically Collected Information.

• Voluntarily Provided Information: Personal data you actively share with us, such as when filling out forms or contacting us. This may include:

  • Name

  • Contact Information (e.g., email, phone)

  • Employment Details (e.g., job title, company name)

• Automatically Collected Information: Data automatically collected when accessing our site, which may include:

  • IP Address

  • Browser type and settings

  • Pages visited, visit duration, and timestamps

  • Device and usage data

  This data helps us optimize user experience and improve our services. Please note that, while not personally identifying on its own, some automatically collected data may be combined with other data to identify you.

2. How We Use Your Information

We use your personal data in ways consistent with our legitimate interests, such as:

• To provide and improve our services, ensuring relevant and efficient operation.

• To customize your experience on our website.

• For communication purposes, including responding to inquiries, sharing updates, and providing information on our services.

• For marketing and promotional purposes (you may opt out anytime).

• For internal research and analytics to better understand user behavior and preferences.

3. Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so, including:

• Consent: Where you provide clear consent for processing your information for a specific purpose (e.g., signing up for marketing updates).

• Contractual Obligations: Where data processing is necessary to fulfill a contract or pre-contractual requests (e.g., contacting you regarding recruitment services).

• Legitimate Interests: For purposes of research, improving services, and enhancing user experience, as long as these interests are not overridden by your rights.

• Legal Obligations: When required to comply with legal obligations or regulatory requirements.

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the nature of the data and purpose of use:

• Contact Data: Retained as long as we have an active relationship or pending inquiry, and for a period following the end of our relationship for legal or administrative purposes.

• Automatically Collected Data: Retained for site performance and analytics but anonymized as necessary to protect privacy.

Once the retention period expires, data will either be deleted or anonymized, removing personally identifying details.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, restricted access, and regular security audits. However, please note that no method of electronic transmission or storage is entirely secure, and absolute security cannot be guaranteed.

6. Disclosure of Information to Third Parties

We may share your data with third-party service providers only as necessary to deliver our services, such as:

• Service Providers: Companies offering hosting, analytics, payment processing, marketing support, etc.

• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to a third party.

• Legal Obligations: Courts, regulatory authorities, and law enforcement agencies when required by law.

We only work with third parties that adhere to privacy standards and only share the minimum necessary data.

7. Your Rights and Controlling Your Information

Depending on your location, you may have rights regarding your personal information, including:

• Access: You may request details on the information we hold about you.

• Correction: If you believe any information is inaccurate, you may request a correction.

• Deletion: You may request the deletion of personal data under certain conditions.

• Restriction: You may request restricted processing of your data in specific circumstances.

• Objection: You may object to our processing of your data based on legitimate interests.

• Data Portability: You may request a copy of your data in a structured, machine-readable format.

For any rights requests, please contact us via team@hiyer.io. We will address requests promptly and in accordance with legal requirements.

8. Use of Cookies

Our website uses cookies to improve your experience by remembering preferences and gathering analytics. You may choose to disable cookies via your browser settings, though this may affect site functionality. For more information, refer to our Cookie Policy.

9. Business Transfers

If Hiyer or its assets are acquired, or in the event of a business restructure, your information may be transferred to the acquiring entity under the same privacy conditions.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it to stay informed.

11. Contact Us

If you have any questions or concerns about our privacy practices, please reach out to us at:

Email: team@hiyer.io